Privacy Policy

Privacy Policy for LBD Logistics

1. Introduction

At LBD Logistics, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our services.

By using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policy or have any concerns please do contact us. 

2. Information We Collect

We may collect the following types of personal information:

• Personal Identification Information: This includes your name, address, email address, phone number, and other contact details.
• Cookies and Tracking Technologies: We may use cookies or similar technologies to enhance your experience on our website.

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide our services: To process and fulfill logistics, transportation, and delivery requests.
• To communicate with you: To respond to inquiries, send important updates, or notify you of any issues with your account or transactions.
• For payment processing: To manage billing and payments for services provided.
• For marketing and promotions: With your consent, we may send promotional materials about our services or special offers.
• To improve our services: To monitor usage patterns and improve our website and services based on customer feedback.
• For legal compliance: To comply with any applicable legal obligations, such as tax and regulatory requirements.

4. How We Protect Your Information

We implement a variety of security measures to protect your personal information. This includes using encryption technologies, firewalls, and secure server practices. However, no method of transmission over the internet or electronic storage is completely secure, and while we strive to protect your personal information, we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Legal Obligations: We may disclose your information if required to do so by law or in response to valid legal processes (e.g., a court order or government request).

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely deleted or anonymized.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any inaccuracies in your personal information.
• Deletion: Request the deletion of your personal data, subject to certain conditions.
• Opt-out of Marketing: You may opt out of receiving promotional emails by following the unsubscribe instructions provided in each communication.
• Withdraw Consent: You may withdraw consent to our use of your personal data at any time.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect or solicit personal information from children. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on our website and update the "Effective Date" at the top of the page. We encourage you to review this policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

LBD Logistics
Email: adrian@lbdlogistics.co.uk
Phone: +44 (0) 7985 483818